Privacy Policy

Order Processing & Production Time
All TVFramez products are custom made and cut to your specifications. Because of this, orders require production time before shipment.

In-stock custom frame orders typically ship within 4 to 7 business days from the date the order is placed
Processing times may vary during peak demand or holidays
Orders are not processed or shipped on weekends or holidays

Once production begins, orders cannot be modified or canceled.
Shipping Method & Cost

Free shipping is offered on all TV frame orders within the continental United States
No minimum purchase is required
Shipping method and carrier are selected based on package size, destination, and delivery efficiency

Packaging & Contents
Each TV frame ships in one box and includes:

Four frame sections
All required assembly and mounting hardware
Step-by-step assembly and installation instructions

All items are carefully packaged to minimize the risk of damage during transit.
Assembly Requirements

Light assembly is required for all TVFramez frames.

Frames arrive in four numbered sections for easy alignment
Clear guidelines and instructions are included
No professional tools or experience are required

Our patented easy connection system allows the frame to assemble securely and provides strength comparable to a professional frame shop assembly.
Installation & Fit
Each frame includes adjustable straps on the back to ensure a tight and secure fit against your television. These straps help maintain proper alignment once installed.
Installation instructions are provided, and customers are responsible for proper installation.
Shipping Confirmation & Tracking
Once your order ships, you will receive a confirmation email containing tracking information. Please allow up to 24 hours for tracking updates to appear after shipment.
Shipping Address Accuracy
Customers are responsible for providing an accurate and complete shipping address at checkout.

Address changes must be requested immediately after ordering
Once production or shipping has begun, address changes may not be possible
TVFramez.com is not responsible for delays or delivery issues caused by incorrect address information

Damaged Shipments
If your order arrives damaged:

Contact us within 48 hours of delivery
Provide clear photos of the packaging and product

If the damage is verified, TVFramez.com will arrange a replacement or resolution at no additional cost.
Delivery Delays
Delivery timelines may be affected by carrier delays, weather conditions, or circumstances beyond our control. TVFramez.com is not responsible for delays caused by shipping carriers once an order has left our facility.
International Shipping
International shipping availability may be limited. Customers outside the continental United States are encouraged to contact our team before placing an order to confirm shipping options.

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Vendor Information

Vendor: The Mourning Gild


The Mourning Gild crafts gothic picture frames and luxury TV frames inspired by Victorian elegance, dark romanticism, and timeless ornamental design. Blending artisan craftsmanship with the beauty of the macabre, each frame transforms artwork and modern televisions into dramatic statement pieces worthy of candlelit halls, grand manors, and shadowed interiors.


Company: The Mourning Gild
Address: 1313 Mockingbird Lane , Fort Lauderdale, 33334, Florida, United States (US)
Store Categories:
Phone: 3059260805
Email: janette@fluxdmg.com

Contact

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